Technology Q & A

Special Note:  This purchase is to replace a damaged, lost, and/or stolen Chromebook accessory AND this replacement accessory is the legal property of Henry County School District.

FAQs

Q1: Is my student’s charger/adapter or case covered by the HCS Technology Protection Plan?

A1: No. The HCS Technology Protection Plan only covers the Chromebook device. This plan does not cover damaged, lost and/or stolen power adapters and always‐on cases.

Q2: Is it possible to track my student’s lost charger?

A2: No. Only the Chromebook device itself can be tracked.

Q3: What should I do if my student’s charger/adapter is damaged, lost and/or stolen or their case is damaged?

A3: Replacements for these items may be purchased on My School Bucks by logging onto www.MySchoolBucks.com.